Frequently Asked Questions How to Register | Payment Plans | Refund Policy | & More
How to Register for a Training or Training Package
CANCELLATION / REFUND POLICY
100% Self-Paced Learning Programs
Within 24 hours of purchase, you will be given access to the self-paced study materials in our online classroom on the Thinkific platform. You will have one week from the date of purchase to request a refund, minus a $75 cancellation fee, provided that you have not accessed more than 5% of the program material. After one week OR if you have accessed more than 5% of the program material, there are no refunds.
End-of-Life Doula Hybrid Program
Up to 30 days prior to a workshop, you may request to roll your registration forward to a future date without penalty.
Once we are within 30 days of a workshop start date, you may request to roll your registration forward one time without penalty.
If more than one request for a date change within 30 days of a workshop is made, a $75 fee may be charged to save your spot in a future workshop.
You will also have the option to switch to the 100% self-paced program if it turns out that available workshop dates aren't working for you.
MORE QUESTIONS? WE HAVE ANSWERS!
Additional Questions or Concerns?
Call or Email Us!
You are welcome to reach out. Emailing email@example.com is the best way to get in touch with me. If you prefer a friendly voice, you can call 734-663-1523. Please leave a message if I'm not able to pick up and I'll call you back, typically within 24 hours on weekdays. It helps the call-back process if you leave some times that are good to reach you and let me know what time zone you are in. We are on Eastern Standard Time.