Frequently Asked Questions How to Register | Payment Plans | Refund Policy | & More
How to Register for a Training or Training Package
CANCELLATION / REFUND POLICY
100% Self-Paced Learning Programs
Within 24 hours of purchase, you will be given access to the self-paced study materials in our online classroom on the Thinkific platform. You will have one week from the date of purchase to request a refund, minus a $75 cancellation fee, provided that you have not accessed more than 5% of the program material. After one week OR if you have accessed more than 5% of the program material, there are no refunds.
End-of-Life Doula Hybrid Program
- Up to 14 days prior to a workshop, you may request to roll your registration forward to a future date without penalty.
- Once we are within 14 days of a workshop start date, you may request to roll your registration forward one time without penalty.
- If more than one request for a date change within 14 days of a workshop is made, we cannot guarantee you a spot in a future workshop (but we will try!).
- If workshop dates aren't working for you, you will have the option to switch to our 100% self-paced program.
MORE QUESTIONS? WE HAVE ANSWERS!
Additional Questions or Concerns?
Call or Email Us!
You are welcome to reach out. Emailing patty@lifespandoulas.com is the best way to get in touch with me. If you prefer a friendly voice, you can call 734-663-1523. Please leave a message if I'm not able to pick up and I'll call you back, typically within 24 hours on weekdays. It helps the call-back process if you leave some times that are good to reach you and let me know what time zone you are in. We are on Eastern Time.