Frequently Asked Questions How to Register | Payment Plans | Refund Policy | & More

How to Register for a Training or Training Package

  • 1 Click on the REGISTER NOW red button on the training page.
  • 2 On the product page/shopping cart, choose your preferred Workshop date(s) OR the 100% self-paced option for the End-of-Life Doula Training Program. All other trainings are 100% self-paced.
  • 3 You can also choose between paying full price OR a payment plan.
  • 4 Make your payment to complete your registration.
  • 5 Immediately after registering, you will receive a receipt/confirmation email from us containing a link to a Welcome page on our website with important information regarding how to access all the components of your training program.
  • 6 Within 24 hours, you will receive an email invitation from Thinkific, our online learning platform where you can access the self-paced study modules.

How Do Payment Plans work?

Payment plans are offered for most trainings. A deposit is required, followed by monthly payments. The payments will automatically re-charge to the same credit card monthly until paid in full. Provided your payments are up to date, you will be able to complete the training and certification process. However, we will hold back proof of certification until your balance is paid in full. Additionally, we may remove access to training materials for missed payments (especially when there is lack of communication regarding the reason). Please read all the Q&A regarding Payment Plans below before choosing the payment plan option.


100% Self-Paced Learning Programs

Within 24 hours of purchase, you will be given access to the self-paced study materials in our online classroom on the Thinkific platform. You will have one week from the date of purchase to request a refund, minus a $75 cancellation fee, provided that you have not accessed more than 5% of the program material. After one week OR if you have accessed more than 5% of the program material, there are no refunds.

End-of-Life Doula Hybrid Program 

Up to 30 days prior to a workshop, you may request to roll your registration forward to a future date without penalty.

Once we are within 30 days of a workshop start date, you may request to roll your registration forward one time without penalty.

If more than one request for a date change within 30 days of a workshop is made, a $75 fee may be charged to save your spot in a future workshop.

You will also have the option to switch to the 100% self-paced program if it turns out that available workshop dates aren't working for you.


Additional Questions or Concerns?

Call or Email Us!

You are welcome to reach out. Emailing is the best way to get in touch with me. If you prefer a friendly voice, you can call 734-663-1523. Please leave a message if I'm not able to pick up and I'll call you back, typically within 24 hours on weekdays. It helps the call-back process if you leave some times that are good to reach you and let me know what time zone you are in. We are on Eastern Standard Time.

frequently asked questions